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Frequently Asked Questions
Quick answers to common questions. Can't find what you're looking for? Send us a message.
How do I cancel my subscription?
You can cancel anytime from your account settings. Go to Dashboard → Settings → Subscription → Cancel. Your access continues until the end of your billing period.
How do I request a refund?
Email us at info@socialpostgenerator.app with "Refund Request" as the subject within 30 days of your first payment.
I'm having technical issues. What should I do?
First, try refreshing the page or clearing your browser cache. If the issue persists, send us a message with details about what you were trying to do and any error messages you see.
How am I billed?
Self-serve plans are billed monthly in USD and renew until cancelled. Taxes may apply based on location.
Do you offer partnerships or affiliate programs?
Yes! We're always looking for partners. Select "Partnership Opportunity" in the contact form and tell us about your idea.
Need Immediate Help?
Check out our comprehensive FAQ section on the pricing page, or email us directly for urgent matters.